It’s been proven time and again that workers don’t leave organizations; they leave managers. Whether it’s having a conflict-filled relationship, not feeling appreciated, or being overworked, the end result is the same – and it’s expensive for every company. One bad boss can cause a major headache when it comes to turnover.

That’s why, as a leading staffing agency in Sacramento, Pacific Staffing knows how important it is to train first-time managers. In many instances, they have risen from the ranks and are promoted into their new roles without much training, advice or guidance. The problem is that, while they know how to do the job, they don’t know how to manage the people doing the job. In other words, it’s no longer a sales manager’s primary job to sell, for instance; but it is their job to manage and motivate those on their team who are selling.

Not properly training first-time managers can result in a variety of problems. For example, a lot of newbie bosses make the mistake of not defining clear goals and expectations for their staff members. When underperformance becomes an issue, they don’t deal with the situation because, frankly, they don’t know how. As a result, performance continues to erode – as does morale and retention.

So what can your organization do to avoid this situation in the first place? Here are a few tips:

  • Assign new managers a mentor. Each new manager on your team should be assigned a senior level mentor. This person should serve as a model for first-time managers. It doesn’t mean that the new manager needs to become a carbon copy of the veteran one. However, a mentor will talk about lessons learned and challenges overcome and will serve as a critical asset during that all important transition time for a new manager.
  • Develop a training program. It should be mandatory for every new manager to go through a training program at your company. Even if an individual seems incredibly competent, it’s important for them to know how to handle sensitive issues, from performance problems to accusations of bullying or harassment.
  • Introduce new managers to each other. Host regular events where new managers can get together, share ideas and struggles, and provide support to one another. Having a network of colleagues sharing a similar experience can be reassuring to many new managers.

If you need help hiring effective managers for your company, call Pacific Staffing. As a leading staffing agency in Sacramento, we have 25 years of experience making the best matches between employers and talent. Let us help you too! Contact Pacific Staffing today to learn more.