When you’re looking to hire healthcare admin professionals, you clearly need someone with the right knowledge and experience. However, as one of Sacramento’s top medical staffing agencies, Pacific Staffing knows you must go beyond the hard skills and spend some time focusing on soft skills, as well – all so you find the best candidate for your team.

What traits should you be on the lookout for during the hiring process? Here are 7:

#1: Strong communication skills.

An important part of the job of a healthcare administrator is communicating with patients and providers. Therefore, strong communication skills – both written and verbal – is an absolute must in order to be successful in the position.

#2: Honesty.

Another big part of a healthcare administrator’s job involves handling confidential patient data. As a result, you need someone who is going to be able to approach their work with honesty and integrity. When there is a mistake made, they also need to be able to speak up and admit to it in order to ensure patient safety.

#3: Detail oriented.

The fact of the matter is that the work administrative professionals perform each day can have a significant impact on patients and providers. It’s therefore critically important to hire someone who is focused on being detail oriented and checking their work to avoid making mistakes.

#4: Being flexible.

When it comes to working in the healthcare field, you need to be flexible and handle the unexpected. That’s why it’s important to look for candidates who can adapt quickly to new situations and who can be flexible in their environment. Another key aspect is to hire those who are willing and eager to learn new skills and knowledge rather than those who may be more set in their ways.

#5: Work well in a team.

Being a healthcare administrative professional means you’re part of a team. In order to ensure the practice or hospital runs smoothly, the candidate you do hire needs to be a strong team player. They need to work well with colleagues and superiors, be open to collaboration and comfortable with feedback from others.

#6: A good attitude.

A good attitude goes a long way in healthcare administration. The work can certainly be stressful, but patients quickly pick up on negativity. That’s why it’s important to hire those who can maintain a positive attitude even in the face of difficult circumstances.

#7: A caring approach.

An administrator obviously isn’t delivering patient care. But they are dealing with patients on a daily basis – many of whom are facing difficult illnesses. That’s why it’s important to have people on staff who can show compassion and empathy.

Do you need expert help finding healthcare administrative professionals with these traits? Call Pacific MedStaff. As one of Sacramento’s top medical staffing agencies, we can help you keep your organization fully staffed with trusted professionals dedicated to patient care, while maximizing your facility’s profitability. Contact us today to learn more.