Texting has become just as common – if not more so – as talking on the phone. But while it’s appropriate to text your friends and family, is it an acceptable method of communication in the office?

As one of Rancho Cordova’s leading employment agencies, Pacific Staffing can tell you that the answer depends on the situation. However, considering that there’s a lack of formal workplace policy surrounding texting, most people aren’t sure when it’s ok and when it’s not.

If you’re one of them, here’s a look at a few different situations and the proper protocol to follow in each:

You land a new customer.

Sharing this kind of news can serve a variety of purposes, including advancing your career and boosting team morale. So sending your boss a quick text about your latest accomplishment is completely ok. You want those kinds of achievements on their radar so that the next time an opportunity for promotion comes along, they’ll think of you first.

You’re calling in sick.

It’s easy to shoot off a quick text to let your boss know you’re staying home. But you should call your boss directly instead. They may have questions about what you’re working on and who to allocate your responsibilities to. So if you call, rather than text, you’ll look more professional. That said, you can make yourself available to your boss via text if he or she has any questions during the day you are off.

You need to reschedule a meeting.

If you know that all the attendees of a meeting checks their texts, then it’s ok to text in this situation. However, it may be a better idea to send an email to reschedule to ensure eyeryone gets the message.

You want a promotion.

Asking for a raise or promotion is serious business. And you shouldn’t text your boss about anything serious. Discussions like these should be held in person. Otherwise, you won’t be able to properly sell yourself and why you deserve the promotion. Plus you’ll look unprofessional to boot.

You’re resigning.

Unless your life is in danger, don’t ever quit via text. It makes you look like an amateur. Even if you hate your boss or your job, take the higher road and submit a formal resignation in writing.

A good rule of thumb to follow when it comes to texting at work is to avoid texting when serious subjects are involved or in instances when the recipient may have follow up questions. These kinds of situations require face time, or at least phone time.

If you’re ready to resign from your job (just not via text) and want expert help finding a great new opportunity, let Pacific Staffing know. As one of Rancho Cordova’s leading employment agencies, we are experts in matching today’s top talent with some of the best companies throughout the region. Contact us today if you’re ready to get started.